It all depends from where you live. We are located in Edmonton, Alberta. So sometimes it can take 3 to 5 business days. We ship with Canada Post so you will always receive a tracking number with your order.
We do give full refunds but you will be in charge of the shipping fee back to us. Depending on the situation.
Where do we manufacture?
Our Jackets come from Ecuador and are 100% Hand Made. Our blankets are manufactured in Canada.
All OldTribes products are fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product. A proof of purchase is mandatory for any warranty issue.
This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
For warranty evaluation, please send pictures and explanation of the problem to Client Care.
OldTribes has been in business in all over Alberta. We started our journey in 2005, With our goal to bring High Quality, Hand Crafted, Indigenous made apparel right to your home!