It all depends from where you live. We are located in Edmonton, Alberta. So sometimes it can take 3 to 5 business days. We ship with Canada Post so you will always receive a tracking number with your order.
We do give full refunds but you will be in charge of the shipping fee back to us. Depending on the situation.
Where do we manufacture?
Our Jackets come from Ecuador and are 100% Hand Made. Our blankets are manufactured in Canada. We dislike low quality products coming from China.