Refund Policy

RETURN POLICY

1. ALL sales are final and can not be cancelled once order has been placed. We do not accept returns or exchange, due to sanitary reasons.

2.If product is damaged (manufacturing damage), we will take full responsibility and will be replaced once evidence of damaged product is provided and item is being shipped back to us (we are not responsible for shipping charges). 

3. Depending on the situation we offer full refunds.

*we are not responsible for any additional taxes charged when the package is delivered to the destination.

                    Store Information:

We work from Monday-Friday & and ship every MON & WED, and orders can take from 1-6 business days to ship, please be patient .

Emails (oldtribesca@gmail.com) take 1-2 business days to response.

WE ARE NOT RESPONSIBLE IF THE ADDRESS PROVIDED IS INCORRECT AND THE PACKAGE IS DELIVERED TO THE LOCATION.

WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.

WE ARE NOT RESPONSIBLE FOR DELAYED PACKAGES BY THE CARRIER.

WE ARE CLOSED WEEKENDS & HOLIDAY'S