SHIPPING & RETURNS

SHIPPING

For Apparel and Blankets, it’s free shipping on all orders (Over $100). Only in Canada. Shipping fee's are charged for orders outside of Canada.

 

Orders take 1-2 business days to process before they are shipped. Standard shipping takes between 2 to 10 business days anywhere in Canada & USA. International destinations between 10 to 14 business days. 

RETURNS

We offer refunds and exchanges. You have 30 days from the day your item is shipped to initiate a return, proof of purchase is mandatory.. 

Here at OldTribes, nothing is more important than our customers' happiness. If you are not satisfied with your purchase, you may return the item for a full refund. 

 For returns regarding size exchanges, please ship back the product to the original address. once we receive your product we will ship the new product back to you. Please include a note within the shipment stating what you would like shipped back to you or send us an email. For refunds please ship the product back to the original address and once we receive it we will give you a full refund. 
*** Please note that if the product comes back smelling like marijuana, strong perfume, of smoke. The product will not be accepted***